Hayes, Read

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Every retail company, and indeed store, is vulnerable to a wide array of crime and loss problems. This book is designed to familiarize readers with the details of retail problems including shoplifting, employee dishonesty, supply chain losses, fraud by consumers at the cash register, and computer-based crime. The book also lays out a step by step process for understanding the problem (who, what, when, where, why and how), then develops and refines cost-effective solutions. Readers should find the included asset protection checklists and sample forms of particular value for putting together or redesigning their own loss prevention programs.